Terms & Condition

Last Updated: September 12, 2026

Welcome to CaseVoro. These Terms & Conditions govern your access to and use of the CaseVoro website and your purchase of products through our online store.

Website: https://casevoro.com/

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About CaseVoro

CaseVoro is an online retail store offering a variety of products, including:

Mobile phone cases and covers
Mobile accessories
Smart-home essentials
Home essentials
Living-room accessories
Home and lifestyle products
Other products listed on our website from time to time

We reserve the right to add, remove, modify, or discontinue products and services at any time.

2. Eligibility

By using this website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website to engage in fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information displayed on our website are accurate.

However:

Actual product colors may vary depending on your device’s screen.
Product packaging may occasionally differ from images shown on the website.
Product dimensions may have minor variations.
Manufacturers may modify product specifications or packaging.
Product images may be used for illustrative purposes where applicable.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Product Availability

All products are subject to availability.

A product displayed on the website may become unavailable before or after you place an order.

If an ordered product becomes unavailable, we may:

Inform you about the unavailability;
Offer an alternative product where appropriate;
Cancel the affected item or order; and/or
Provide a refund for the amount paid for the unavailable item.

5. Pricing

All product prices displayed on CaseVoro are subject to change without prior notice.

Prices may change because of:

Supplier or manufacturer price changes
Promotions or discounts
Taxes or applicable charges
Website or pricing errors
Changes in operating or shipping costs

The applicable price at the time of order confirmation will generally apply to your purchase, subject to correction of obvious pricing errors.

If an obvious pricing error occurs, we reserve the right to cancel the affected order and refund any payment already received.

6. Taxes and Additional Charges

Applicable taxes, shipping charges, delivery charges, or other fees may be added to your order depending on the product, destination, and applicable laws.

Any applicable charges will be displayed during the checkout process where possible.

Customers are responsible for providing accurate billing and delivery information required for order processing.

7. Orders

When you place an order through CaseVoro, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, or other available communication method.

An order confirmation does not necessarily guarantee acceptance of the order.

We reserve the right to accept, reject, cancel, or limit any order for reasons including:

Product unavailability
Pricing or listing errors
Incorrect customer information
Suspected fraud
Payment problems
Shipping limitations
Technical errors
Violation of these Terms & Conditions

If we cancel an order after payment has been received, the applicable amount will be refunded according to our refund procedures.

8. Customer Information

You agree to provide accurate and complete information when placing an order.

This may include:

Full name
Mobile number
Email address
Billing address
Shipping address
Payment-related information required by the payment provider

You are responsible for ensuring that your information is correct.

CaseVoro is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

9. Payments

Payments may be processed through third-party payment gateways or payment service providers.

You agree to provide valid payment information and authorize the applicable payment provider to process your transaction.

CaseVoro does not intentionally store complete sensitive payment credentials such as card CVV numbers, UPI PINs, or banking passwords.

Payment transactions may be subject to the terms, conditions, and privacy policies of the applicable payment service provider.

10. Shipping and Delivery

We aim to process and dispatch orders within the estimated time displayed on the website or communicated after purchase.

Delivery times may vary depending on:

Delivery location
Product availability
Courier/logistics partner
Weather conditions
Public holidays
Transportation disruptions
Unforeseen circumstances

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the applicable delivery partner, delays caused by the courier or circumstances beyond our reasonable control may not be attributable to CaseVoro.

Please refer to our Shipping Policy for additional information.

11. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

CaseVoro may not be responsible for delivery failures resulting from:

Incorrect address
Incorrect postal code
Incorrect phone number
Customer not being available to receive the package
Refusal to accept delivery
Failure to respond to courier communications

Additional shipping charges may apply where a package needs to be re-shipped due to incorrect information provided by the customer.

12. Returns, Refunds, and Replacements

Returns, refunds, exchanges, and replacements are subject to CaseVoro’s applicable Return & Refund Policy.

Depending on the product and circumstances, eligibility may be subject to:

Product condition
Time limits
Proof of purchase
Unboxing or product evidence where required
Original packaging
Product-specific return conditions

Certain products may not be eligible for return due to their nature, hygiene considerations, customization, or other applicable restrictions.

Customers should review the Return & Refund Policy before purchasing.

13. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact CaseVoro customer support as soon as reasonably possible.

We may request:

Order number
Photographs of the product
Photographs of the packaging
Unboxing video where applicable
Description of the issue
Other information necessary to investigate the claim

We will review the issue and determine the appropriate resolution in accordance with our applicable policies.

14. Cancellation of Orders

Order cancellation may be possible only before the order reaches a stage where cancellation is no longer practical.

Once an order has been processed, packed, dispatched, or handed over to a delivery partner, cancellation may not be available.

If cancellation is permitted, refunds will be processed according to the applicable refund procedure.

15. Intellectual Property

All content available on the CaseVoro website, including but not limited to:

Logos
Brand names
Product images
Graphics
Website designs
Text
Product descriptions
Icons
Videos
Software
Layouts
Other visual or written materials

may be owned by or licensed to CaseVoro and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

16. User Reviews and Submitted Content

If you submit a product review, comment, image, testimonial, feedback, or other content to CaseVoro, you represent that:

You have the right to submit the content.
The content does not violate another person’s rights.
The content is not unlawful, misleading, defamatory, abusive, or fraudulent.
The content does not contain malicious software or harmful code.

By submitting content, you grant CaseVoro a non-exclusive, royalty-free right to use, reproduce, display, publish, adapt, and distribute that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms & Conditions or applicable law.

17. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with website functionality.
Introduce viruses, malware, or harmful code.
Use automated systems to scrape or collect website content without permission.
Attempt to obtain products through fraudulent means.
Use stolen or unauthorized payment information.
Create fake accounts or submit misleading information.
Abuse promotional offers.
Impersonate another person or business.
Copy or commercially exploit CaseVoro content without authorization.

We reserve the right to restrict or terminate access to users who violate these requirements.

18. Promotions and Discount Codes

CaseVoro may offer promotional codes, discounts, sales, or other special offers.

Unless otherwise stated:

Promotional offers may have expiration dates.
Some products may be excluded.
Multiple promotional codes may not be combined.
Promotions cannot necessarily be exchanged for cash.
Promotional offers may be withdrawn or modified at any time.
A promotion may be subject to additional terms.

We reserve the right to cancel transactions where promotional codes have been obtained or used fraudulently or in violation of applicable promotional terms.

19. Third-Party Services

Our website may use third-party services for functions such as:

Payments
Shipping
Analytics
Marketing
Advertising
Customer communication
Website hosting
Social-media functionality

Your use of third-party services may be subject to their respective terms and policies.

CaseVoro is not responsible for the independent actions, policies, or practices of third-party service providers.

20. External Links

Our website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

CaseVoro does not control third-party websites and is not responsible for their:

Content
Availability
Security
Privacy practices
Terms and conditions

You access third-party websites at your own risk.

21. Website Availability

We aim to keep the CaseVoro website available and functioning properly. However, we do not guarantee that:

The website will always be available.
The website will operate without interruption.
All content will always be error-free.
The website will be completely free from viruses or harmful components.
Technical issues will never occur.

We may temporarily suspend or modify website functionality for maintenance, upgrades, security, or other operational reasons.

22. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the CaseVoro website and its content are provided on an “as available” basis.

We do not make guarantees regarding uninterrupted website availability, absolute accuracy of all information, or suitability of every product for a particular purpose unless expressly stated.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or statutory protections that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, CaseVoro will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of the website or purchase of products, except where such liability cannot legally be excluded.

Our liability relating to a specific purchase will be subject to applicable law and the circumstances of the claim.

Nothing in these Terms & Conditions limits liability that cannot legally be limited or excluded.

24. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold CaseVoro, its owners, employees, representatives, service providers, and affiliates harmless from claims, losses, liabilities, damages, costs, or expenses arising from:

Your violation of these Terms & Conditions
Your unlawful use of the website
Your misuse of products
Fraudulent activity associated with your account or order
Your violation of another person’s rights

25. Force Majeure

CaseVoro will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Earthquakes
Severe weather
Government restrictions
Acts of war
Civil unrest
Strikes
Transportation disruptions
Internet or telecommunications failures
Courier or logistics disruptions
Other unforeseen events

We will make reasonable efforts to resume affected services when circumstances permit.

26. Privacy

Your use of the CaseVoro website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

27. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to the use of the CaseVoro website or purchase of products shall be subject to the applicable courts and legal authorities having jurisdiction, subject to applicable consumer-protection laws.

28. Changes to These Terms

CaseVoro may modify these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

29. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, or our services, please contact us.

Business Name: CaseVoro